Sporttrade Support
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Articles
Recent activity by Sporttrade Support-
Restricted Profits on Unsettled Outcomes
OverviewIf you earn a large profit on an outcome that has not yet settled, Sporttrade may temporarily restrict a portion of those profits until the event is finalized. This helps ensure accurate se...
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Commission
Sporttrade Commission OverviewSporttrade charges a commission only on profits, not on losses or the amount you trade.When is commission charged?A commission may apply in two situations:When you exi...
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Why can’t I trade an outcome?
When you have a position or open order on an outcome, you’re not able to trade the opposite side of that outcome until you’ve closed out your position and/or canceled your open order(s).The reason ...
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Why doesn't my deposit reflect in my Sporttrade account?
Bank Account VerificationPlease ensure that the name and address on your bank account match the name and address on your Sporttrade account. This is essential for successful transactions.Deposit Co...
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Placing Orders
Buying SharesTo buy shares on an outcome:Find a contest and select the outcome you want to trade.Tap Buy.The Buy price reflects the Offer, or the price a seller is willing to accept.Choose your ord...
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How long do Online Banking and PayPal and PushCash withdrawals take?
Withdrawing Funds via Online Banking, PayPal, or Push CashThis article covers common questions about withdrawing funds using Online Banking, PayPal, or Push Cash.Android users: All three methods ar...
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Placing an order in shares and dollars
Trading in Dollars vs. Shares on SporttradeSporttrade allows you to place trades using either dollars or shares, giving you flexibility in how you manage your positions. This article explains the d...
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Market orders
A market order is an order type used to buy into a new position or sell out of an existing position at the best available price in the market. Market orders are designed to execute quickly and are ...
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Limit orders (Set a Price)
A limit order is an order type that executes only at a specific price or better. Limit orders can be used when buying into a new position or selling out of an existing one and are designed to give ...
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Why am I getting an alert saying I am not located in a permitted betting area?
Why am I seeing a geolocation alert?You’re seeing this message because our geolocation system detected that your device appears to be outside a state where Sporttrade is licensed to operate.Where c...