Sporttrade Support
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Recent activity by Sporttrade Support-
What happens if I leave the state while engaged in a gaming session?
You'll be able to review your account portfolio and browse the markets, but you will not be permitted to open any new trades or close/replace any existing trades you made before you crossed state...
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I received an email saying I already have a Sporttrade account, how do I access it?
If you receive an email indicating you already have an account, you must reset your password to access your account.
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What does Sporttrade do with my personal information after I’ve opened an account?
Please see the Sporttrade privacy policy located here: https://getsporttrade.com/privacy-policy/
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Individual requirements
Before opening a Sporttrade account, please determine your eligibility by reviewing the below individual requirements. Must be a US / Canada resident or resident-alien During signup, to verify y...
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I used the wrong email during sign-up, how do I change the email?
If you mistyped or want to change the email address for your new account, simply exit the sign-up flow, or quit the Sporttrade app and start over. If you already created your account and would li...
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Why doesn't my deposit reflect in my Sporttrade account?
Bank Account Verification Please ensure that the name and address on your bank account match the name and address on your Sporttrade account. This is essential for successful transactions. Deposit ...
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If I open an account, will I need to open another account if I move into other states where Sporttrade operates?
You do not need to create a new account for each state. Once you open an account with Sporttrade, that account will be valid in every state where Sporttrade is available now and in the future. Wha...
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Opening an account
Account Creation Process for Sporttrade Eligibility Requirements Before attempting to open an account, please review the individual eligibility requirements to ensure you qualify. How to Create Yo...
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Account security
Important Notice: If you suspect your account has been compromised or shows evidence of fraudulent activity, contact our customer support team immediately. At Sporttrade, we take data privacy and ...
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I'm unable to retrieve my login credentials to an existing account.
Please contact our customer support team.