Sporttrade Support
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Articles
Recent activity by Sporttrade Support-
Can I cancel an open position?
No. Once a position is opened, it cannot be canceled.All open positions are final.Want to Exit a Position?If you no longer want exposure to an outcome, you can close your position before the marke...
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Cashback Promotion – How It Works
10% Cashback Promotion – How It WorksSporttrade offers a 10% cashback promotion for eligible patrons during their first 7 days of betting, subject to the terms outlined below.This article provides ...
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What about other bets like parlays?
We don't offer these bet types currently. But as market demand grows, so will the betting options.
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Restricted Profits on Unsettled Outcomes
OverviewIf you earn a large profit on an outcome that has not yet settled, Sporttrade may temporarily restrict a portion of those profits until the event is finalized. This helps ensure accurate se...
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Commission
Sporttrade Commission OverviewSporttrade charges a commission only on profits, not on losses or the amount you trade.When is commission charged?A commission may apply in two situations:When you exi...
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Why can’t I trade an outcome?
When you have a position or open order on an outcome, you’re not able to trade the opposite side of that outcome until you’ve closed out your position and/or canceled your open order(s).The reason ...
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Why doesn't my deposit reflect in my Sporttrade account?
Bank Account VerificationPlease ensure that the name and address on your bank account match the name and address on your Sporttrade account. This is essential for successful transactions.Deposit Co...
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Placing Orders
Buying SharesTo buy shares on an outcome:Find a contest and select the outcome you want to trade.Tap Buy.The Buy price reflects the Offer, or the price a seller is willing to accept.Choose your ord...
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How long do Online Banking and PayPal and PushCash withdrawals take?
Withdrawing Funds via Online Banking, PayPal, or Push CashThis article covers common questions about withdrawing funds using Online Banking, PayPal, or Push Cash.Android users: All three methods ar...
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Placing an order in shares and dollars
Trading in Dollars vs. Shares on SporttradeSporttrade allows you to place trades using either dollars or shares, giving you flexibility in how you manage your positions. This article explains the d...