Sporttrade Support
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Recent activity by Sporttrade Support-
How Sporttrade Works
Sporttrade is an exchange just like the stock exchange, but instead of stocks we list sporting events. This allows users to “trade” on sports in the same way they trade stocks in the financial m...
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Notifications
Notifications Sporttrade sends out a variety of notifications via email, push, and SMS. Some notifications are required and cannot be turned off. Required notifications Per regulatory requiremen...
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Account is locked
❓ Why is my account locked or suspended, and how can I restore access? Your account may be locked or suspended for security reasons if we detect activity that appears fraudulent or risky. Common re...
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How to update your account details
Within the Sporttrade app, you can update the username, password, email address, or phone number associated with your Sporttrade account. To update your username: Go to the "Account" tab Under "A...
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Managing your trading experience (Bet Preferences)
Sporttrade has two different trading experiences, Simple and Advanced. Let's break down what each of these experiences means. Simple Trading Simple Trading is the default experience in the Sporttr...
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Understanding your portfolio
Your portfolio on Sporttrade is similar to a stock portfolio, showing all of your positions and their current value. Portfolio Value The portfolio value reflects your available funds and the c...
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Opening an account
Account Creation Process for Sporttrade Eligibility Requirements Before attempting to open an account, please review the individual eligibility requirements to ensure you qualify. How to Create Yo...
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Depositing funds
How to Deposit Funds Sporttrade offers multiple convenient deposit methods to fund your account. We promote responsible gaming by allowing you to set daily, weekly, or monthly deposit limits....
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Managing open orders
An open order is an unfilled order that remains on the Sporttrade order book until it meets its' conditions for execution; usually a set limit price during a specific time in force. The open ord...
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Settlements and settlement criteria
Sports outcomes on Sporttrade have a price range of $0-100 to reflect the probability of the outcome to occur. Markets and their related outcomes will settle at $0 or $100 once Sporttrade determ...