Sporttrade Support

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  • Depositing funds

    How to Deposit FundsSporttrade offers multiple secure and convenient deposit methods to fund your account.Deposit availability and posting times vary depending on the selected method and your bank’...

  • Managing open orders

    An open order is an order that has been submitted but not yet filled. Open orders typically remain on the Sporttrade order book until their execution conditions are met, such as reaching a specific...

  • Quick Start (Logged In): Navigate Sporttrade on the Web

    Our web version is available in New Jersey, Arizona, Colorado, Iowa, and Virginia.👉 Sporttrade Web This guide covers the essentials once you’re logged in on desktop—finding markets fast, previewing...

  • Sporttrade Support Hours

    The Sporttrade Support team is available daily from 8:00 a.m. to 10:00 p.m. Eastern Time to assist with account questions, technical issues, and general support inquiries.How to Contact SupportThe ...

  • Market Hours

    Trading Hours on Sporttrade: Time Zone Information and Closed Market Experience Sporttrade operates across multiple time zones. Please refer to the following trading hours based on your location: S...

  • Setting a Cool Off Period

    What Is a Cool-Off Period? A Cool-Off Period allows you to temporarily restrict access to your Sporttrade account.This feature is designed to support responsible gaming and applies only to Sporttr...

  • Account suspension

    This article explains why a Sporttrade account may be suspended, what it means, and what steps you can take next.Why was my account suspended?Sporttrade may suspend or restrict an account to protec...

  • Verifying Your Email Address on Sporttrade

    Sporttrade requires all users to verify their email address so we can communicate important account, security, and platform updates.Email verification is required when:• Creating a new Sporttrade a...

  • Withdrawing funds

    How to Withdraw FundsYou can withdraw funds from your Sporttrade account using the methods below.Processing times vary depending on the selected withdrawal method and your bank’s internal policies....

  • Bet types supported

    Sporttrade currently supports the following types of wagers, with more on the way.To Win or Money linesA bet where the user picks the outright winner of an event. Includes run lines and puck lines....