Sporttrade Support

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  • How to update your account details

    You can update certain account details within Sporttrade, including your username, password, and phone number.Some updates are limited by platform or require assistance from Support.Updating Your U...

  • Understanding your portfolio

    Your portfolio on Sporttrade works much like an investment portfolio. It displays your open positions, their current value, and your total account performance in real time.Portfolio ValueYour Portf...

  • Opening an account

    Creating a Sporttrade AccountThis article explains the eligibility requirements and steps to create a Sporttrade account, as well as the information needed to verify your identity.Eligibility Requi...

  • Depositing funds

    How to Deposit FundsSporttrade offers multiple secure and convenient deposit methods to fund your account.Deposit availability and posting times vary depending on the selected method and your bank’...

  • Managing open orders

    An open order is an order that has been submitted but not yet filled. Open orders typically remain on the Sporttrade order book until their execution conditions are met, such as reaching a specific...

  • Quick Start (Logged In): Navigate Sporttrade on the Web

    Our web version is available in New Jersey, Arizona, Colorado, Iowa, and Virginia.👉 Sporttrade Web This guide covers the essentials once you’re logged in on desktop—finding markets fast, previewing...

  • Sporttrade Support Hours

    The Sporttrade Support team is available daily from 8:00 a.m. to 10:00 p.m. Eastern Time to assist with account questions, technical issues, and general support inquiries.How to Contact SupportThe ...

  • Market Hours

    Trading Hours on Sporttrade: Time Zone Information and Closed Market Experience Sporttrade operates across multiple time zones. Please refer to the following trading hours based on your location: S...

  • Setting a Cool Off Period

    What Is a Cool-Off Period? A Cool-Off Period allows you to temporarily restrict access to your Sporttrade account.This feature is designed to support responsible gaming and applies only to Sporttr...

  • Account suspension

    This article explains why a Sporttrade account may be suspended, what it means, and what steps you can take next.Why was my account suspended?Sporttrade may suspend or restrict an account to protec...