Sporttrade Support

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  • Quick Start (Logged In): Navigate Sporttrade on the Web

    1. Location, Devices & Access
    2. Sporttrade Web

    Our web version is available in New Jersey, Arizona, Colorado, Iowa, and Virginia.👉 Sporttrade Web This guide covers the essentials once you’re logged in on desktop—finding markets fast, previewing...

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  • Sporttrade Support Hours

    1. Help & Support
    2. Contacting Support

    The Sporttrade Support team is available daily from 8:00 a.m. to 10:00 p.m. Eastern Time to assist with account questions, technical issues, and general support inquiries.How to Contact SupportThe ...

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  • Market Hours

    1. Sporttrade 101
    2. How Sporttrade Works

    Trading Hours on Sporttrade: Time Zone Information and Closed Market Experience Sporttrade operates across multiple time zones. Please refer to the following trading hours based on your location: S...

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    • 4 votes

  • Setting a Cool Off Period

    1. Responsible Gaming
    2. Responsible Gaming Tools

    What Is a Cool-Off Period? A Cool-Off Period allows you to temporarily restrict access to your Sporttrade account.This feature is designed to support responsible gaming and applies only to Sporttr...

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    • 1 follower
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    • -1 votes

  • Account suspension

    1. Account & Security
    2. Account Status

    This article explains why a Sporttrade account may be suspended, what it means, and what steps you can take next.Why was my account suspended?Sporttrade may suspend or restrict an account to protec...

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  • Verifying Your Email Address on Sporttrade

    1. Account & Security
    2. Account Details

    Sporttrade requires all users to verify their email address so we can communicate important account, security, and platform updates.Email verification is required when:• Creating a new Sporttrade a...

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    • 1 follower
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  • Withdrawing funds

    1. Funding Your Account
    2. Withdrawals

    How to Withdraw FundsYou can withdraw funds from your Sporttrade account using the methods below.Processing times vary depending on the selected withdrawal method and your bank’s internal policies....

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    • 1 follower
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    • 1 vote

  • Bet types supported

    1. Sporttrade 101
    2. Markets & Outcomes

    Sporttrade currently supports the following types of wagers, with more on the way.To Win or Money linesA bet where the user picks the outright winner of an event. Includes run lines and puck lines....

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    • 1 follower
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    • 2 votes

  • What device platforms do you support?

    1. Location, Devices & Access
    2. Devices & Platforms

    Devices Sporttrade SupportsSporttrade can be accessed on iOS devices and through a web browser on desktop or mobile devices in supported states.Sporttrade is available in the following states:New J...

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  • Using Sporttrade on the Web

    1. Location, Devices & Access
    2. Sporttrade Web

    OverviewSporttrade is available on the web and can be accessed from a desktop device (Mac or Windows) or a mobile browser.If you access Sporttrade Web from a mobile browser, you must install Xpoint...

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