Sporttrade Support
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Articles
Recent activity by Sporttrade Support-
Closing your account
There are no fees involved with maintaining an account with Sporttrade, so please reconsider before electing to close your account. If you would still like to request that Sporttrade close your ...
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Setting a Cool Off Period
How to Set a Cool Off Period on Sporttrade A Cool Off period allows you to temporarily prevent yourself from logging into your Sporttrade account. This feature only affects your access to Spor...
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How to update your account details
Within the Sporttrade app, you can update the username, password, email address, or phone number associated with your Sporttrade account. To update your username: Go to the "Account" tab Under "A...
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Reopening an account
Before attempting to reopen an account, please review the individual eligibility requirements. Users who want to reopen an account can join Sporttrade by first downloading the app, opening it, and...
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Notifications
Notifications Sporttrade sends out a variety of notifications via email, push, and SMS. Some notifications are required and cannot be turned off. Required notifications Per regulatory requiremen...
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Lost Username or Password
If you're having trouble accessing your Sporttrade account, please do not attempt to create a new account. By law, users are only allowed to maintain a single Sporttrade account. Instead, fol...
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Email verification
Verifying Your Email Address on Sporttrade At Sporttrade, we require users to verify their email address to ensure we have a direct way to communicate with you. You must verify your email when y...
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Setting a time limit
How to Set a Daily Time Limit for Responsible Gaming At Sporttrade, we are committed to fostering a healthy and responsible gaming environment. We want all of our customers to enjoy recreational...
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Setting a spending limit
How to Set a Spending Limit for Responsible Gaming At Sporttrade, we prioritize the well-being of our customers and promote a healthy, responsible approach to recreational gaming. One way to manag...
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Sporttrade Support Hours
How to Contact Sporttrade Support The Sporttrade Support team is here to assist you every day from 10:00 am to 10:00 pm EST. If you need help, follow the steps below to reach out to us: Log into y...