Due to state law, in order to trade on Sporttrade, you must allow location tracking so we can confirm your location within a participating state. Your location information will only ever be used to verify your location within the borders of the state, and for no other purposes.
"We partner with a licensed geolocation technology company to ensure that all trading activity occurs within the state's of New Jersey or Colorado. To make sure this works properly, we ask you to enable wi-fi and location services while you’re using the Sporttrade app."
Enabling location services
For Apple iOS:
- Open Settings
- Select Privacy
- Select Location Services
- Scroll down in the list of apps and select Sporttrade
- Select either While Using the App or Always. We also encourage you to ensure Precise Location is Enabled
Troubleshooting common geo-location issues
On occasion, typically when you are in very close proximity to state borders, you may encounter problems with geo-location services not being able to verify your position inside state lines. Please attempt the following before reaching out to customer support for help.
Connect to Wi-Fi
Connecting to a local Wi-Fi hotspot will give a secondary point of approximation for our geo-location services as hotspots can be geo-located based on their proximity to one another. This is known as a Wi-Fi positioning system.
Disable proxies and VPNs
Proxies and VPNs will geo-locate your person to the position of the proxy, which is usually outside of the state lines where you are physically located. You must disable proxies and VPN's in order for location services to accurate determine your location.
Ensure your device operating system is up to date, and reinstall if necessary
Double-check that your device is up-to-date with any system updates.
If you continue to have issues with the app after following all of the above tips, delete the app from your device and attempt a fresh install from the App Store (iOS). When prompted to allow the app access to your location, ensure to tap "Always Allow" or "While Using the App".
*Exchange wagering is not yet available in Colorado
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