Sporttrade Support
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Recent activity by Sporttrade Support-
How long do online banking and PayPal withdrawals take?
Online Banking Withdrawing funds through your Online Banking takes 3-5 business days to process. Please ensure the name & address on the bank account matches the name & address on your Sporttrade a...
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Location tracking
Due to state law, in order to trade on Sporttrade, you must allow location tracking so we can confirm your location within a participating state. Your location information will only ever be used...
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Why doesn't my deposit reflect in my Sporttrade account?
Please ensure the name & address on the bank account match the name & address on your Sporttrade account. Next, check to see if you received a deposit confirmation email in the email address associ...
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What does it mean to be long on an outcome?
What does it mean to be long on an outcome? A “long” position on an outcome means owning the share(s) you traded. Traders in Sporttrade maintain “long” positions with the expectation that the sh...
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Commission
Sporttrade currently charges a Commission on both (a) Trades where a Patron is exiting a Position on an Outcome for a profit and (b) Outcome Settlements where a Patron’s Position Settles for a prof...
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When are you launching in my state?
Sporttrade currently offers sports betting in New Jersey, Colorado, and Iowa. We plan to expand to other states through out 2024. *Exchange wagering is not yet available in Colorado and Iowa.
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Liquidity
Sporttrade provides liquidity by connecting to liquidity providers or market makers the same way stock markets like the Nasdaq does. Our market makers are obligated to quote tight spreads and to pr...
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What does it mean to be short on an outcome?
What does it mean to be short on an outcome? A "short" position is the sale of share(s) you do not own. Traders who sell short believe the share price will decrease in value, as opposed to increas...
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How to manage your portfolio
Your portfolio value on Sporttrade gives you a good idea of how your live bets are doing at a glance, showing you all of your positions and their current value. It reflects your available funds plu...
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Can I access my Sporttrade account in a state that does not permit sports gambling or where Sporttrade is not licensed to operate?
Yes, you can follow your portfolio, browse the markets, and add or withdraw funds regardless of your location or Sporttrade's license to operate. *Exchange wagering is not yet available in Colora...