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  1. Sporttrade
  2. FAQ

FAQ

  • Commission
  • Why can’t I trade an outcome?
  • System Outage
  • I'm having issues with the app, what should i do?
  • Why doesn't my deposit reflect in my Sporttrade account?
  • How long do online banking withdrawals take?
  • What does it mean to be short on an outcome?
  • What does it mean to be long on an outcome?
  • When are you launching in my state?
  • What device platforms do you support?
  • Why am I getting an alert saying I am not located in a permitted betting area?
  • Can I use the Sporttrade app on an iPad?
  • Is Sporttrade available for Android devices?
  • Do you have a web version of Sporttrade?
  • What about other bets like Futures, parlays, and prop bets?
  • I'm unable to retrieve my login credentials to an existing account and not allowed to create a new account. What options do I have?
  • Can I access my Sporttrade account in a state that does not permit sports gambling or where Sporttrade is not licensed to operate?
  • What happens if I trade or place a bet inside an allowed state but want to trade out or cash out while in a different state?
  • What happens if I leave the state while engaged in a gaming session?
  • I used the wrong email during sign-up, how do I change the email?
  • I received an email saying I already have a Sporttrade account, how do I access it?
  • If I open an account for New Jersey, will I need to open another account if you move into other states?
  • What does Sporttrade do with my personal information after I’ve opened an account?
  • Can I open an account for someone else?
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