FAQ
- Colorado Soft Launch
- Is someone always going to take the other side of my bet?
- Commission
- Why can’t I trade an outcome?
- System Outage
- I'm having issues with the app, what should i do?
- Why doesn't my deposit reflect in my Sporttrade account?
- How long do online banking and PayPal withdrawals take?
- What does it mean to be short on an outcome?
- What does it mean to be long on an outcome?
- When are you launching in my state?
- What device platforms do you support?
- Why am I getting an alert saying I am not located in a permitted betting area?
- Can I use the Sporttrade app on an iPad?
- Is Sporttrade available for Android devices?
- Do you have a web version of Sporttrade?
- What about other bets like parlays?
- I'm unable to retrieve my login credentials to an existing account and not allowed to create a new account. What options do I have?
- Can I access my Sporttrade account in a state that does not permit sports gambling or where Sporttrade is not licensed to operate?
- What happens if I trade or place a bet inside an allowed state but want to trade out or cash out while in a different state?
- What happens if I leave the state while engaged in a gaming session?
- I used the wrong email during sign-up, how do I change the email?
- I received an email saying I already have a Sporttrade account, how do I access it?
- If I open an account for New Jersey, will I need to open another account if you move into other states?
- What does Sporttrade do with my personal information after I’ve opened an account?
- Can I open an account for someone else?