Sporttrade Support

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  • Individual requirements

    Before opening a Sporttrade account, please determine your eligibility by reviewing the below individual requirements. Must be a US / Canada resident or resident-alien During signup, to verify y...

  • Placing orders

      Buying shares To buy shares: First, find a contest and outcome you want to trade on Tap "Buy" on the outcome you wish to buy. Note: the "Buy" price shown will reflect the "Offer", the price a ...

  • I'm unable to retrieve my login credentials to an existing account.

    Please contact our customer support team.    

  • Account security

    Important Notice: If you suspect your account has been compromised or shows evidence of fraudulent activity, contact our customer support team immediately. At Sporttrade, we take data privacy and ...

  • Sports available to trade

      Supported Sports and Market Availability on Sporttrade Sporttrade offers a variety of sports for betting, with new sports being added regularly. While you may notice fewer markets compared to tr...

  • Location tracking

      Due to state law, to bet on Sporttrade, you must allow location tracking so we can confirm your location within a participating state. Your location information will only ever be used to verify ...

  • Placing an order in shares and dollars

    Sporttrade offers flexibility when placing orders, allowing you to trade in either dollars or shares. This guide will help you understand how to switch between the two methods when making trade...

  • Bet types supported

    Sporttrade currently supports the following types of wagers with more on the way. To Win or Money lines A bet where the user picks the outright winner of an event. Includes run lines and puck line...

  • Is someone always going to take the other side of my bet?

    That depends. All orders will be placed on the central limit order book where participants and our liquidity providers will seek to match buyers and sellers. However, at times of high volatility an...

  • Account suspension and lockout

    Account Suspension and Lockout: Frequently Asked Questions ❓ Why was my account suspended? Sporttrade may suspend an account if it appears to be in violation of our Terms and Conditions, o...