Sporttrade Support
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Recent activity by Sporttrade Support-
Limit orders (Set a Price)
Limit Orders (Set a Price)A limit order is an order type that executes only at a specific price or better. Limit orders can be used when buying into a new position or selling out of an existing one...
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Cashback Promotion – How It Works
10% Cashback Promotion – How It WorksSporttrade offers a 10% cashback promotion for eligible patrons during their first 7 days of betting, subject to the terms outlined below.This article provides ...
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Is someone always going to take the other side of my bet?
That depends. All orders will be placed on the central limit order book where participants and our liquidity providers will seek to match buyers and sellers. However, at times of high volatility an...
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Commission
Sporttrade Commission OverviewSporttrade charges a commission only on profits, not on losses or the amount you trade.When is commission charged?A commission may apply in two situations:When you exi...
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Why can’t I trade an outcome?
When you have a position or open order on an outcome, you’re not able to trade the opposite side of that outcome until you’ve closed out your position and/or canceled your open order(s). The reason...
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Why doesn't my deposit reflect in my Sporttrade account?
Bank Account Verification Please ensure that the name and address on your bank account match the name and address on your Sporttrade account. This is essential for successful transactions. Deposit ...
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How long do Online Banking and PayPal and PushCash withdrawals take?
Withdrawing Funds via Online Banking, PayPal, or Push CashThis article covers common questions about withdrawing funds using Online Banking, PayPal, or Push Cash.Android users: All three methods ar...
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What does it mean to be short on an outcome?
A short position is the sale of share(s) you do not own. Traders who sell short believe the share price will decrease in value, as opposed to increase in value. If the price drops, you can buy the ...
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What does it mean to be long on an outcome?
What does it mean to be long on an outcome? A “Long” position on an outcome means owning the share(s) you traded. Traders in Sporttrade maintain “Long” positions with the expectation that the sh...
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Why am I getting an alert saying I am not located in a permitted betting area?
Why am I seeing a geolocation alert?You’re seeing this message because our geolocation system detected that your device appears to be outside a state where Sporttrade is licensed to operate.Where c...