Why doesn't my deposit reflect in my Sporttrade account?

Bank Account Verification

Please ensure that the name and address on your bank account match the name and address on your Sporttrade account. This is essential for successful transactions.

Deposit Confirmation

After making a deposit, check your email for a deposit confirmation message sent to the email address associated with your Sporttrade account.

Troubleshooting Issues

If you believe your information is correct but you continue to experience issues, please take the following steps:

1. Contact Your Bank: Reach out to your bank to verify any potential issues on their end.
2. Contact Sporttrade Customer Support: If the issue persists after speaking with your bank, contact Sporttrade customer support for further assistance.

Confirmation and Reference Numbers

Please note that each time a deposit or withdrawal is made, a confirmation and/or reference number will be sent to you for your records. Ensure you include this number in your correspondence with both your bank and Sporttrade customer support to expedite the resolution process.