Sporttrade Support
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Activity overview
Latest activity by Sporttrade Support-
Sporttrade Support created an article,
Restricted Profit
Restricted Profits on Unsettled Outcomes Overview: When a patron earns a profit on an unsettled outcome that exceeds $1,000, Sporttrade applies a "Restricted Profits" policy. This article explains...
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Sporttrade Support created an article,
Sporttrade Support Hours
How to Contact Sporttrade Support The Sporttrade Support team is here to assist you every day from 10:00 am to 10:00 pm EST. If you need help, follow the steps below to reach out to us: Log into y...
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Sporttrade Support created an article,
Is someone always going to take the other side of my bet?
That depends. All orders will be placed on the central limit order book where participants and our liquidity providers will seek to match buyers and sellers. However, at times of high volatility an...
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Sporttrade Support created an article,
Liquidity
Sporttrade provides liquidity by connecting to liquidity providers or market makers the same way stock markets like the Nasdaq do. Our market makers are obligated to quote tight spreads and to prov...
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Sporttrade Support created an article,
Outcome settlement criteria
For specific outcome settlement criteria related to each sport, see below: NFL Winner The Winner, also known as the Moneyline, is an outcome where a team wins outright. If the outcome occurs, ...
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Sporttrade Support created an article,
Commission
Sporttrade currently charges a Commission on both (a) Trades where a Patron is exiting a Position on an Outcome for a profit and (b) Outcome Settlements where a Patron’s Position Settles for a prof...
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Sporttrade Support created an article,
Password AutoFill
Password AutoFill simplifies the login and account creation process, making it easier to save and automatically fill in your credentials for apps like Sporttrade. Follow the steps below to enable P...
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Sporttrade Support created an article,
Why can’t I trade an outcome?
When you have a position or open order on an outcome, you’re not able to trade the opposite side of that outcome until you’ve closed out your position and/or canceled your open order(s). The reason...
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Sporttrade Support created an article,
Register a complaint
Contacting Sporttrade Support and State Gaming Boards Contacting Sporttrade Support If you have any concerns or complaints, please reach out to the Sporttrade support team using the following meth...
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Sporttrade Support created an article,
How to manage your portfolio
Your portfolio value on Sporttrade gives you a good idea of how your live bets are doing at a glance, showing you all of your positions and their current value. It reflects your available funds plu...