Sporttrade Support

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Activity overview

Latest activity by Sporttrade Support
  • Sporttrade Support created an article,

    Sporttrade Support Hours

    The Sporttrade Support team is available to support you 7 days a week from 10:00 am to 10:00 pm EST. Please log into your account select Account >> Support >> Contact Us and choose one of our avail...

  • Sporttrade Support created an article,

    Is someone always going to take the other side of my bet?

    That depends. All orders will be placed on the central limit order book where participants and our liquidity providers will seek to match buyers and sellers. However, at times of high volatility an...

  • Sporttrade Support created an article,

    Liquidity

    Sporttrade provides liquidity by connecting to liquidity providers or market makers the same way stock markets like the Nasdaq does. Our market makers are obligated to quote tight spreads and to pr...

  • Sporttrade Support created an article,

    Commission

    Sporttrade currently charges a Commission on both (a) Trades where a Patron is exiting a Position on an Outcome for a profit and (b) Outcome Settlements where a Patron’s Position Settles for a prof...

  • Sporttrade Support created an article,

    Password AutoFill

    Password AutoFill simplifies login and account creation tasks for iOS apps like Sporttrade. With just a few taps, you can create and save new passwords. Enable Password AutoFill by following the st...

  • Sporttrade Support created an article,

    Why can’t I trade an outcome?

    When you have a position or open order on an outcome, you’re not able to trade the opposite side of that outcome until you’ve closed out your position and/or canceled your open order(s). The reason...

  • Sporttrade Support created an article,

    Register a complaint

    If you have any concerns or complaints, please contact Sporttrade support team using the following methods; Over email via support@getsporttrade.com On the app using the live chat feature On Twi...

  • Sporttrade Support created an article,

    How to manage your portfolio

    Your portfolio value on Sporttrade gives you a good idea of how your live bets are doing at a glance, showing you all of your positions and their current value. It reflects your available funds plu...

  • Sporttrade Support created an article,

    Buy or selling on Sporttrade

    Just like how you buy stocks or crypto, you can buy outcomes on Sporttrade in dollars or contracts now shares. One of the biggest advantages of Sporttrade is you don’t have to wait around until the...

  • Sporttrade Support created an article,

    I'm having trouble. Is there something wrong with your system? How can I contact Support?

      We are not currently experiencing a system outage. If you are experiencing technical difficulties with our site or app, we suggest going through some troubleshooting steps as outlined below. Trou...