Sporttrade Support

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Recent activity by Sporttrade Support Recent activity Votes
  • Depositing funds

    Currently, you can deposit funds through online banking, Paypal, Venmo, or by in-person cash deposits at one of our partners. Sporttrade promotes responsible gaming and allows you to set daily, wee...

  • I used the wrong email during sign-up, how do I change the email?

    If you mistyped or want to change the email address for your new account, simply exit the sign-up flow, or quit the Sporttrade app and start over.   If you already created your account and would li...

  • Setting a Cool Off Period

    You can enable a cool off period where you won’t be able to log into your Sporttrade account. A cool off will only affect your ability to log in to Sporttrade and does not affect any other gamblin...

  • Account suspension and lockout

    Sporttrade reserves the right to suspend accounts for any reason where it is found that a user has violated our Terms and Conditions. If you have received a suspension notice and believe it to be ...

  • Withdrawing funds

    Currently, you can withdraw funds through online banking and PayPal, Venmo, or by in-person cash withdrawals at one of our partners. Online Banking (Recommended)Withdraw funds to your bank account ...

  • Is Sporttrade available for Android devices?

    Sporttrade's Android app is now available to New Jersey bettors. Download and start using it today. You can download it from Google Play now.   *Exchange wagering is not yet available in Colorado a...

  • How to update your account details

    Within the Sporttrade app, you can update the username, password, email address, or phone number associated with your Sporttrade account. To update your username: Go to the "Account" tab Under "A...

  • Understanding your portfolio

      Your portfolio on Sporttrade is similar to a stock portfolio, showing all of your positions and their current value.   Portfolio Value The portfolio value reflects your available funds and the c...

  • Why can’t I trade an outcome?

    When you have a position or open order on an outcome, you’re not able to trade the opposite side of that outcome until you’ve closed out your position and/or canceled your open order(s). The reason...

  • Market orders

    A market order is a type order that can be used when buying into a new position, or selling out of an existing one, that will execute nearly instantaneously at the best available price. In a market...