Sporttrade Support

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  • Restricted Profit

    Restricted Profits on Unsettled Outcomes Overview: When a patron earns a profit on an unsettled outcome that exceeds $1,000, Sporttrade applies a "Restricted Profits" policy. This article explains...

  • Sporttrade Support Hours

    How to Contact Sporttrade Support The Sporttrade Support team is here to assist you every day from 10:00 am to 10:00 pm EST. If you need help, follow the steps below to reach out to us: Log into y...

  • Liquidity

    Sporttrade provides liquidity by connecting to liquidity providers or market makers the same way stock markets like the Nasdaq do. Our market makers are obligated to quote tight spreads and to prov...

  • Outcome settlement criteria

    For specific outcome settlement criteria related to each sport, see below: NFL Winner The Winner, also known as the Moneyline, is an outcome where a team wins outright. If the outcome occurs, ...

  • Password AutoFill

    Password AutoFill simplifies the login and account creation process, making it easier to save and automatically fill in your credentials for apps like Sporttrade. Follow the steps below to enable P...

  • Register a complaint

     Contacting Sporttrade Support and State Gaming Boards Contacting Sporttrade Support If you have any concerns or complaints, please reach out to the Sporttrade support team using the following meth...

  • How to manage your portfolio

    Your portfolio value on Sporttrade gives you a good idea of how your live bets are doing at a glance, showing you all of your positions and their current value. It reflects your available funds plu...

  • Buy or selling on Sporttrade

    Just like how you buy stocks or crypto, you can buy outcomes on Sporttrade in dollars or contracts now shares. One of the biggest advantages of Sporttrade is you don’t have to wait around until the...

  • Reopening an account

    Before attempting to reopen an account, please review the individual eligibility requirements. Users who want to reopen an account can join Sporttrade by first downloading the app, opening it, and...

  • Setting a deposit limit

    How to Set a Deposit Limit for Responsible Gaming At Sporttrade, we are dedicated to promoting a balanced and responsible approach to recreational gaming. To help you manage your activity, you can...