Sporttrade Support
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Recent activity by Sporttrade Support-
Why am I getting an alert saying I am not located in a permitted betting area?
Why am I seeing a geolocation alert?You’re seeing this message because our geolocation system detected that your device appears to be outside a state where Sporttrade is licensed to operate.Where c...
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What about other bets like parlays?
We don't offer these bet types currently. But as market demand grows, so will the betting options.
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Can I access my Sporttrade account in a state that does not permit sports gambling or where Sporttrade is not licensed to operate?
Yes. You can log in to your Sporttrade account from anywhere in the United States.While outside a state where Sporttrade is licensed, you can still:View your portfolio and account activityBrowse ma...
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What happens if I trade or place a bet inside an allowed state but want to trade out or cash out while in a different state?
Trading on Sporttrade: Location Requirements Active Trading States You can actively trade on Sporttrade only while you are physically located within a state where Sporttrade is licensed to operate....
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What happens if I leave the state while engaged in a gaming session?
You'll be able to review your account portfolio and browse the markets, but you will not be permitted to open any new trades or close/replace any existing trades you made before you crossed state...
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Updating Your Email Address
If you mistyped your email address during sign-up or want to use a different email, you can update it depending on where you are in the account creation process.During Sign-UpIf you are still in th...
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I received an email saying I already have a Sporttrade account, how do I access it?
If you receive an email indicating you already have an account, you must reset your password to access your account.
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If I open an account, will I need to open another account if I move into other states where Sporttrade operates?
You do not need to create a new account for each state. Once you open an account with Sporttrade, that account will be valid in every state where Sporttrade is available now and in the future. Wha...
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What does Sporttrade do with my personal information after I’ve opened an account?
Sporttrade collects and uses personal information in accordance with its Privacy Policy.For details on what information is collected, how it is used, how it may be shared, and how it is protected, ...
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Restricted Profits on Unsettled Outcomes
OverviewIf you earn a large profit on an outcome that has not yet settled, Sporttrade may temporarily restrict a portion of those profits until the event is finalized. This helps ensure accurate se...