Sporttrade Support
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Articles
Recent activity by Sporttrade Support-
Can I open an account for someone else?
No. State and Federal regulations state that you may only open an account for yourself. You are not able to open an account for anyone else, nor are you allowed to bet on behalf of anyone else.
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Sports available to trade
Supported Sports and Market Availability on Sporttrade Sporttrade offers a variety of sports for betting, with new sports being added regularly. While you may notice fewer markets compared to tr...
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I'm unable to retrieve my login credentials to an existing account.
If you’re unable to retrieve your login credentials for an existing Sporttrade account, please contact our Support team for assistance.For security reasons, login credentials cannot be recovered di...
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Location tracking
Location Verification and Geolocation TroubleshootingDue to state regulations, Sporttrade must verify that you are physically located within a state where Sporttrade is licensed to operate before a...
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Placing an order in shares and dollars
Trading in Dollars vs. Shares on SporttradeSporttrade allows you to place trades using either dollars or shares, giving you flexibility in how you manage your positions. This article explains the d...
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Bet types supported
Sporttrade currently supports the following types of wagers with more on the way. To Win or Money lines A bet where the user picks the outright winner of an event. Includes run lines and puck line...
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Sporttrade Support Hours
The Sporttrade Support team is available daily from 8:00 a.m. to 10:00 p.m. Eastern Time to assist with account questions, technical issues, and general support inquiries.How to Contact SupportThe ...
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Account suspension
This article explains why a Sporttrade account may be suspended, what it means, and what steps you can take next.Why was my account suspended?Sporttrade may suspend or restrict an account to protec...
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Market orders
A market order is an order type used to buy into a new position or sell out of an existing position at the best available price in the market. Market orders are designed to execute quickly and are ...
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I'm having trouble. Is there something wrong with your system? How can I contact Support?
Quick Troubleshooting StepsCheck Your Internet ConnectionMake sure you are connected to a stable Wi-Fi or cellular network.Restart the App or BrowserFully close the Sporttrade app or browser and re...