Sporttrade Support
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Recent activity by Sporttrade Support-
Market orders
A market order is a type of order that can be used when buying into a new position, or selling out of an existing one, that will execute nearly instantaneously at the best available price. In a mar...
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I'm having trouble. Is there something wrong with your system? How can I contact Support?
Technical Support FAQExperiencing Technical Issues?If you're having trouble with our site or app, please try these troubleshooting steps first. We are not currently experiencing any system outages....
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Limit orders (Set a Price)
A limit order is a type of order that will only execute at a specific price or better. They can be used when buying into a new position, or selling out of an existing one. For limit buy orders, the...
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Cash Back Promotion
How to Redeem This Offer Create a Sporttrade account Make a deposit on Sporttrade - new and existing customers that have not deposited Place bets on any outcomes in your first 7 days Your choice o...
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Is someone always going to take the other side of my bet?
That depends. All orders will be placed on the central limit order book where participants and our liquidity providers will seek to match buyers and sellers. However, at times of high volatility an...
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Commission
Sporttrade currently charges a Commission on both (a) Trades where a Patron is exiting a Position on an Outcome for a profit and (b) Outcome Settlements where a Patron’s Position Settles for a prof...
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Why can’t I trade an outcome?
When you have a position or open order on an outcome, you’re not able to trade the opposite side of that outcome until you’ve closed out your position and/or canceled your open order(s). The reason...
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Why doesn't my deposit reflect in my Sporttrade account?
Bank Account Verification Please ensure that the name and address on your bank account match the name and address on your Sporttrade account. This is essential for successful transactions. Deposit ...
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How long do Online Banking and PayPal withdrawals take?
You can withdraw funds from your Sporttrade account using Online Banking or PayPal. Below are details about each method and the expected processing times. Online Banking Withdraw funds directly to ...
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What does it mean to be short on an outcome?
What does it mean to be short on an outcome? A "short" position is the sale of share(s) you do not own. Traders who sell short believe the share price will decrease in value, as opposed to increas...