Sporttrade Support
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Recent activity by Sporttrade Support-
How long do Online Banking and PayPal withdrawals take?
You can withdraw funds from your Sporttrade account using Online Banking or PayPal. Below are details about each method and the expected processing times. Online Banking Withdraw funds directly to ...
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What does it mean to be short on an outcome?
What does it mean to be short on an outcome? A "short" position is the sale of share(s) you do not own. Traders who sell short believe the share price will decrease in value, as opposed to increas...
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What does it mean to be long on an outcome?
What does it mean to be long on an outcome? A “Long” position on an outcome means owning the share(s) you traded. Traders in Sporttrade maintain “Long” positions with the expectation that the sh...
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Why am I getting an alert saying I am not located in a permitted betting area?
Geolocation Alert: Why You’re Seeing This Message You may be receiving this alert because our geolocation provider has detected that you are currently outside a state where Sporttrade is available...
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What about other bets like parlays?
We don't offer these bet types currently. But as market demand grows, so will the betting options.
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Can I access my Sporttrade account in a state that does not permit sports gambling or where Sporttrade is not licensed to operate?
Yes, you can follow and view your portfolio, browse the markets, and add or withdraw funds regardless of your location. *Exchange wagering is not yet available in Iowa.
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What happens if I trade or place a bet inside an allowed state but want to trade out or cash out while in a different state?
Trading on Sporttrade: Location Requirements Active Trading States You can actively trade on Sporttrade only while you are physically located within a state where Sporttrade is licensed to operate....
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What happens if I leave the state while engaged in a gaming session?
You'll be able to review your account portfolio and browse the markets, but you will not be permitted to open any new trades or close/replace any existing trades you made before you crossed state...
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I used the wrong email during sign-up, how do I change the email?
If you mistyped or want to change the email address for your new account, simply exit the sign-up flow, or quit the Sporttrade app and start over. If you already created your account and would li...
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I received an email saying I already have a Sporttrade account, how do I access it?
If you receive an email indicating you already have an account, you must reset your password to access your account.