Enable Location on Web (Xpoint Verify) – Sporttrade

Sporttrade is now available on the web! To trade from your MacBook or PC, we use Xpoint Verify, a small desktop app that confirms your physical location—required by state regulators.

Follow these simple steps to download, install, and get started with Xpoint Verify.

✅ Step 1: Download Xpoint Verify

1. Log in to Sporttrade Web

Go to https://platform.getsporttrade.com on your desktop browser (Chrome or Safari recommended).

2. You’ll Be Prompted to Download Xpoint Verify

When accessing the platform, a pop-up will appear instructing you to download Xpoint Verify.

3. Follow the On-Screen Instructions

Depending on your operating system:

macOS: You’ll receive a .pkg file
Windows: You’ll receive an .exe file

Download and install the file provided. Follow your system’s prompts to complete installation.

💾 Step 2: Install the App

For Mac Users:

Open the downloaded .pkg file.
Click Continue, then Install.
Authorize with Touch ID or your system password.

📸 Screenshot:

macOS installation screen—click “Install” and follow system prompts.

🔒 Step 3: Enable Location Permissions (macOS only)

Open System Settings
Navigate to Privacy & Security > Location Services
Ensure Location Services is ON
Scroll to Xpoint Verify and toggle it ON

If the app is not listed, make sure it’s installed and open. You may need to unlock the settings with your Mac password.

📸 Screenshot:

Xpoint error message when Location Services are not enabled.

🪟 Windows Users: What to Know

Open the .exe file and follow the prompts to install
Xpoint Verify typically has the location permission it needs by default

If you're not detected:

Open Settings > Privacy > Location
Make sure Location is ON
Ensure Xpoint Verify or your browser has location access

🧭 Step 4: Let Xpoint Run in the Background

After installation:

Open the Xpoint Verify app
Leave it running while using Sporttrade

If the app is not running, your location cannot be verified, and you won’t be able to place trades.

🛠️ Troubleshooting Common Errors

❌ Error 4004: Missing Location Permissions

Occurs when macOS location access is not granted.

📸 Screenshot:

❌ Error 4000: Inaccurate Location

This means that not enough GPS or network signal is available to verify your location.

Try:

Moving closer to a window
Using a stronger Wi-Fi or Ethernet connection
Ensuring no VPN or location-masking tools are running

📸 Screenshot:

🔁 Do I need to do this every time?

No. Once installed and permissions are granted:

Xpoint Verify will auto-launch with your computer
You’ll stay verified in the background while trading on Sporttrade Web

❓ Need Help?

Still running into trouble?

Make sure you're in a Sporttrade-supported state
Confirm Xpoint Verify is running and location permissions are on
Restart your computer and try again

📬 Contact us anytime at support@sporttrade.com or start a live chat or text 215-287-1165. We’re happy to help!

📝 Final Tips

Do not uninstall Xpoint Verify after setup—it's required to trade.
If using a work or corporate device, check if location access is restricted by IT settings.
Always keep your OS updated for best results.