Self Exclusion – Sporttrade

Self-Exclusion and Responsible Gaming at Sporttrade

Our Commitment to Responsible Gaming

At Sporttrade, the ability to self-exclude is an important aspect of our responsible gaming commitment. Our goal is to create a healthy environment for our customers to engage in recreational gaming. We strive to ensure that all customers use our service responsibly and are aware of the resources available to them for help if needed. Additionally, we proactively seek to identify problem gaming behavior before it escalates.

To support this initiative, we have partnered with Birches Health to promote responsible gaming. You can find valuable resources through the following link: Birches Health - Sporttrade.

What Does Self-Exclusion Mean?

Self-exclusion allows Sporttrade users to opt out of accessing our product and other internet gaming and sports sites regulated by their state's Department of Gaming. Each state has specific self-exclusion programs, and users can enroll to ensure they cannot access these platforms.

New Jersey: More information on self-exclusion can be found at the New Jersey Division of Gaming Enforcement.
Colorado: Information is available at the Problem Gambling Coalition of Colorado.
Iowa: Visit the Iowa Racing and Gaming Commission for details.
Arizona: Check the Arizona Department of Gaming for information.
Virginia: Check the Virginia Lottery for details or call the Helpline at 888-532-3500

How Do I Self-Exclude via Sporttrade?

Any Sporttrade user can self-exclude through the app by following these steps:

Go to Account.
Select Patron Protection Center.
Choose Self Exclusion.

How Long Can I Self-Exclude?

The duration of self-exclusion varies by state:

New Jersey: Self-exclude for 1 year or 5 years (identity verification required).
Colorado: Self-exclude for 3, 5, 10 years, or lifetime exclusion (identity verification required).
Iowa: Self-exclude for 5 years or a lifetime. (identity verification required).
Arizona: Self-exclude for 1, 5, or 10 years (identity verification required).
Virginia: Self-exclude for 2,5 or Lifetime. (identity verification required).

What Happens During the Self-Exclusion Period?

During the self-exclusion period, the following will apply:

You cannot log into your Sporttrade account.
You cannot make any deposits.
You cannot place any sports wagers.
You will not receive direct marketing from Sporttrade.

If you need to request a withdrawal during the self-exclusion period, please contact the Sporttrade customer support team at support@getsporttrade.com.