The ability to self exclude is part of our responsible gaming commitment at Sporttrade.
Our goal is to create a healthy environment for our customers to engage in recreational gaming. We want to ensure that all of our customers are using our service responsibly and are aware of the resources available to them to get help if they need it. On our end, we are taking user safety a step further by trying to identify problem gaming behavior before it escalates.
What does self exclusion mean?
Sporttrade users have the ability to self-exclude from our product. Users have the ability to enroll in a state specific self-exclusion program which prevents them from being able to access other internet gaming and sports sites regulated by DGE. Further information on NJ self-exclusion can be found at the following link: nj.gov/oag/ge/selfexclusion.html
How do I self exclude via Sporttrade?
Any Sporttrade user can self exclude from within the app by going to Account > Patron Protection Center > Self Exclusion.
You can exclude for a period of 1 year or 5 years* and must verify your identity during the exclusion process.
During the self exclusion period:
- You cannot log into your Sporttrade account
- You cannot make any deposits
- You cannot make any sports wagers
- You will not be sent any direct marketing from Sporttrade
To request a withdrawal during a self-exclusion period, please contact the Sporttrade customer support team at email@example.com.
*There is no lifetime ban for Internet gaming self-exclusion via the online form. A person remains on the self-exclusion list until such time as they appear in person at one of the two Division of Gaming Enforcement offices to terminate their self-exclusion period. To choose a lifetime self-exclusion period, you must appear in person at one of the two Division of Gaming Enforcement offices or at one of the New Jersey Racetracks.