Lost Username or Password

If you already have a Sporttrade account, you cannot create a new one.
Each customer is permitted to maintain one Sporttrade account only. Creating multiple accounts is not allowed and may result in account restrictions.

If you’re unable to access your account because you’ve forgotten your username or password, follow the steps below to recover your existing login credentials. If these steps do not resolve the issue, Sporttrade Support can assist.

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Recovering a Forgotten Username

To retrieve your username:

1. Go to the Log In screen on Sporttrade

2. Select Forgot your username

3. Enter the email address you believe is associated with your account

   • If you’re unsure, you may try additional email addresses

4. Check your email

If the email address is linked to a Sporttrade account, you’ll receive an email containing your username.

If you’re unable to recover your username after completing these steps, please contact Sporttrade Support for assistance.

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Recovering a Forgotten Password

To reset your password:

1. Go to the Log In screen on Sporttrade

2. Select Forgot your password

3. Enter the email address associated with your account

   • If you’re unsure, you may try additional email addresses

4. Verify your identity by providing:

   • The last four digits of your Social Security number

   • Your date of birth

5. Check your email for password reset instructions

If your email is associated with a Sporttrade account, you’ll receive a password reset email.

Important:
• Password reset links expire after 15 minutes
• If you don’t see the email, please check your spam or junk folder

If you’re unable to reset your password or encounter any issues during this process, please contact Sporttrade Support.

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Need further assistance? Contact Support and Submit a request.