Location tracking

Due to state law, to bet on Sporttrade, you must allow location tracking so we can confirm your location within a participating state. Your location information will only ever be used to verify your location within the state's borders and for no other reason.

"We partner with a licensed geolocation technology company to ensure that all betting activity occurs within the state's  Sporttrade is licensed to operate. To ensure this works properly, we ask you to enable wi-fi and location services while using the Sporttrade app."

How to Enable Location Services and Troubleshoot Geo-Location Issues in Sporttrade

Enabling location services is crucial for Sporttrade to verify your physical location, which is required by law for certain activities. Here’s how to enable location services on iOS and Android devices and troubleshoot common geo-location issues.

Enabling Location Services for iOS (Apple)

1. Open Settings

   • Go to your iPhone’s Settings.

2. Select Privacy

   • Scroll down and tap on Privacy.

3. Select Location Services

   • Tap on Location Services.

4. Choose Sporttrade

   • Scroll down in the list of apps and select Sporttrade.

5. Enable Location Access

   • Select either While Using the App or Always.
   • Make sure that Precise Location is enabled to get an accurate location.

Enabling Location Services for Android (Available in NJ, AZ, and VA)

1. Open Settings

   • Go to your Android device’s Settings.

2. Select Location

   • Tap on Location under the Privacy section.

3. Turn on Location

   • Ensure that the Location is turned on.

4. Select App Permissions

   • Tap on App Permissions or App Location Access.

5. Choose Sporttrade

   • Find Sporttrade in the list of apps and select it.

6. Enable Location Access

   • Choose either Allow only while using the app or Allow all the time to enable location access.

Troubleshooting Common Geo-Location Issues

Sometimes, especially near state borders, geo-location services may struggle to verify your location inside state lines. Try these steps to resolve the issue:

1. Connect to Wi-Fi

• Connecting to a local Wi-Fi network can help pinpoint your location more accurately through Wi-Fi positioning. This secondary point of approximation can resolve most geo-location errors.

2. Disable Proxies and VPNs

• Proxies and VPNs reroute your internet traffic through different locations, which can cause geo-location services to think you're outside the state. Make sure these are disabled so your location is accurately identified.

3. Ensure Your Operating System is Up to Date

• Outdated operating systems can cause issues with location services. Double-check that your device has the latest system updates installed.

4. Reinstall the Sporttrade App

• If you continue to encounter issues, try deleting the Sporttrade app and reinstalling it. When prompted, be sure to select Always Allow or While Using the App for location access.